Communication skills and personality development are crucial for establishing effectual and reverential relationships with service users. These skills also play a major role when working with colleagues and other social workers for making decisions and assessments.Interpersonal skills which enable the worker to engage meaningfully with the client lie at the heart of effective social work practice (Cournoyer, 1991). Sound communications skills are more effective for the field of social work practice. All the practitioner of social work, working for children, old age and other needy individuals who are really in need of love, compassion and basic necessities of life must develop habits for good and effective communication skills.

To adopt good communication skills
Developing of genuine voice attractionEye contact with all individuals in frontAvoiding of nervousness and tremblingVocabulary improvement and clear exact pronunciationIncrease of confident levelBody gestures and warm facial expressions
Basic two important factors of communication and interpersonal skill are formal and informal:

Formal: It is recognized communication system for official proposals. It focuses on helping students learn essential communication skills in order to work effectively as a professional social worker. Better education and training of social workers, gives the better outcomes for users and careers.

Informal: It grows out of the social interaction among people who work together. This would help for getting useful information for events to come, in the form of Grape vine which is to develop. Itincludes hands-on individual and group exercises that serve to enhance students' understanding of the importance of professional informal communication and interpersonal skills in the field of social work.

Conclusion

Communication and interpersonal Skills of Social Work was prompted by the lack of awareness between communication theory and social work practice. Interpersonal communication is the primary medium for the practice of social work. The basic interpersonal skills of talking and listening facilitate social interaction.

References

C.B. Mamoria, 1995(reprint), Personnel management

www.goodcommunicationskills.net

Other sources of Internet